Introduction
"Masar Platform" ("Masar," "we" or "us") welcomes you and confirms its commitment to protecting the privacy of our users ("you" or "the user"). This policy explains how we collect, use, and protect personal data provided to — or collected through — the Masar Platform.
By using the Masar Platform's services, you agree to the practices set out in this policy. If you do not agree with any part of it, please refrain from using the platform.
Information We Collect
Personal Information
May include your name, email, phone number, age, academic data (if any), and other details that help us improve recommendations and interactive chats.
Collected when you register on the platform, contact us for support or inquiries, or use our AI chats to analyse your academic interests and preferences.
Non‑Personal Information
Device type, browser type, IP address, browsing history, and analytics data related to how you interact with the platform.
Content of Conversations with AI
Chat text may be stored to improve service quality and recommendation accuracy.
How We Use Information
Providing Services & Personalising Your Experience
We analyse your information to deliver accurate recommendations on suitable academic majors or knowledge fields.
Improving Platform Performance
Usage data and conversations help us refine our AI solutions and improve the accuracy of suggestions and support.
Communication
We may send you platform updates, new offers, or replies to your inquiries via email.
Security & Protection
We monitor suspicious activity and apply security measures to prevent fraud, misuse, or hacking.
General Analytics
Non‑personal data is used for statistical analysis and to enhance overall service quality.
Data Sharing
No Commercial Sale
We do not sell your personal data to any third party for commercial gain.
Trusted Entities
We may work with trusted service providers (e.g., technical analytics, data hosting). They are bound to protect your data and not use it for their own purposes.
Compliance with Laws & Regulations
We will share your personal information with government or legal authorities in the Kingdom of Saudi Arabia only when legally required to do so.
Data Protection
Security Measures
We follow leading technical and administrative practices to protect your data from unauthorised access, disclosure, alteration, or damage.
Data Transfer over the Internet
While we strive to protect your data, no internet transmission is completely secure. You assume some risk when transmitting data online.
Your Rights
Access, Modification & Deletion
You may request access to, correction of, or permanent deletion of your personal data by emailing us (see "Contact"). Identity verification is required.
Withdrawal of Consent
You can withdraw any consent you previously gave. Note: this may affect your ability to use certain services.
Account Closure
You may ask to close your account and delete all associated data at any time, subject to identity verification and formal processing of your request.
Amendments to this Privacy Policy
We may update this policy periodically to meet technical, operational, or legal requirements. Any change will be clearly announced on the platform, and continued use after posting means you accept the updated policy.
Contact
For any questions or inquiries about this policy, please email us at: contact@trymasar.com
All rights reserved © Masar 2025